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Thousands of quality product items at cheap prices you can afford 

Products & Prices

Yes. We are committed to offering our customers only 100% genuine and original products. We also take all necessary actions to ensure that any Merchant found to be selling non-genuine products is immediately de-listed from TemigoJara.

Please contact us if you think a product listed on our website does not meet these standards.

You can start by clicking on a category name from the category menu on the left side of the website. This shows all the products we have within that category. If you know what you are looking for, just type the name of the product or brand in our search bar at the top of the page and click Search.

There are no hidden costs or charges when you order from TemigoJara. All costs are 100% visible at the end of the checkout process.

Prices on TemigoJara are not negotiable. TemigoJara has thousands of products offering you the best prices and deals.

Some of our products are offered by different Merchants. This allows you to choose your preferred offer. If a product is sold by different sellers, you will find the alternative prices of other sellers in the product page.

Free installation is not offered unless specified in the product description. Be sure to check the product description of products to get more details about installation. In case of doubt, do not hesitate to contact our Customer Service team on 08103096692 or  contact us here.
Please refer to the manufacturer (or service center) details on the warranty card included with your product. You can also check the product page on TemigoJara.com and look for warranty information in the “description” tab. If there is no warranty card, please check the user manual or product packaging for more details. Do not hesitate to contact our Customer Service team on 08103096692 or contact us so we can help you resolve the issue.

Warranty terms for a product may change over time. Rest assured, you will be entitled to the terms listed on the warranty card at the time of purchase.

Order

Shopping on TemigoJara is easy and seamless! Once you have found the product you want to buy, just follow the steps below:
  • Click on ‘Add Cart’ to add this product to your cart
  • Click on ‘VIEW CART and CHECKOUT’ in the pop up
  • Click on ‘PROCEED TO CHECKOUT’
  • Register an account or Login into your existing account by entering your Email and password
  • Enter your shipping/billing information, ensuring your address is complete and accurate
  • Choose your preferred payment option
  • Click on ‘Confirm order’ to complete your order
Once your order is placed, we will either automatically confirm it by notifying you via Email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order. If you are unsure of whether your order has been confirmed or not, please  contact us here a few hours after your order placement.

We’ll send you an email once your order has been confirmed.

Please contact our Customer Service Team on ​ +2348103096692 or contact us here so we can help you to resolve the issue.
We will send you regular updates about the status of your order via emails and SMS after your order has left our pick-up station and is on its way to you. You can also track its status by entering your tracking number on here.

You can cancel your order by ​contacting our Customer Service here.

We do our best to deliver on time. If in some exceptional case we are late, we will then inform you proactively. In case of doubt any question do not hesitate to ​contact our Customer Support Team ​on​ 2348103096692 or  contact us here. You can also follow your order’s progress by entering the order tracking number on https://temigojara.com/track-form/.
A hard copy of the invoice will always be sent along with your order. If you have not received an invoice, Contact our Customer Service Team on 2348103096692 or  contact us here and we will send it to you.

Payments

You can choose from the different payment methods available on TemigoJara. You will be required to select your prefered payment option at checkout. Do not hesitate to contact our Customer Service for more information. Here are our list of available payment methods:
  • Pay on Delivery (easy and simple at your doorstep)
  • JaraPay
  • Credit/Debit Card
  • Credit/Debit Card
PoD stands for Pay on Delivery. With PoD, you can pay in cash or with a valid naira bank card to the delivery agent upon receipt of your order. Note: Some products or regions may not be available for PoD.

At the end of the checkout choose Credit / Debit Card as your preferred payment option and follow the steps after confirming your purchase. Make sure that your bank activated your Credit Card for online payments. Please note that TemigoJara provides the utmost security on your payments.

JaraPay is a new and free online payment service that enables you to make payment in three installments securely, instantly, and cost-effectively. Customer get to pay small small while enjoying a seamless shopping experience. Click here to find more about paying with JaraPay.

There are no hidden charges when you make a purchase on TemigoJara. The order amount is inclusive of all taxes and shipping fees. In case your order is delivered partially you will be required to pay only for the item that has been delivered to you. The order amount will be mentioned on the parcel and the invoice. Please note that we will never ask you to pay extra cash for the delivery.

Note: For International Payment via Credit / Debit card you may be charged a cross border fee by your issuing bank as our payment processor is indegenious to Nigeria. For information on the exact charges please contact your issuing bank.

Fraud detection and prevention are very important to us. We take all steps to ensure that transactions are genuine and that our customer’s details are completely secure. Online payments are monitored continuously for suspicious activity and some transactions are verified manually if we feel that it is not authorized by the owner of the card.

Sorry, we only accept one payment method per order.

Yes, we do offer payment in three installments at this moment. Learn more about JaraPay

We only accept Naira and Bitcoin.

The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the Verified by VISA” and Mastercard SecurePoDe” services.

3D secure password is an additional one-time password (OTP), that you will be asked to enter on the payments page. This password is known only to you, and is sent to you via email or text. This ensures that only you can use your card for online purchases.

When paying with Debit / Credit card on TemigoJara, we will ask you for your 16 digit Card number and expiry date and CVV (Card Verification Value)/Security PoDe. Please note that TemigoJara doesn’t save your card information(unless you specify) or CVV information and you will be asked to enter it each time you purchase on TemigoJara.

Pay on delivery will be activated on your account when we are able to successfully deliver your first three orders.

Our system has flagged your account as being associated with an unusual number of cancelled / rejected orders and for this reason, the Pay on Delivery option is currently disabled on your account.

Please contact us on 08103096692 or via our contact form

Delivery

Delivery timelines vary depending on your city and your selected product. Please be informed that delivery timelines for products shipped from oversea are significantly longer than for other products. Click here to find out more.

We will send you regular updates about the status of your order via emails and SMS. After your order has left our warehouse and is on its way to you, you can also track its status by entering your tracking number on https://tracking.Jumia.com.ng/package/tracking.

You can request for your order to be delivered to a different address within the same region or city, before your order is shipped. Please contact our Customer Service call center at 08103096692 or  contact us here for more information. If you want to change the shipping address to a different region or city, we will have to cancel and repurchase your original order.

Yes, our delivery person will contact you to confirm your availability and exact location.

Delivery charges are the costs undertaken by TemigoJara and our logistics partners to bring your ordered item(s) to your doorstep.

Yes! Your parcel can be delivered to any address convenient for you. Just enter your preferred address as your ‘shipping address’ during checkout.

Items sourced from different sellers are shipped separately to make sure that there is no delay in fulfilment of your order. Be rest assured that you will get all your items within the delivery period stated on the product pages of those items

TemigoJara delivers all across Nigeria through its own logistics & external logistics partners.

Yes, you will be required to show your ID card to the delivery associate or agent at the pick up station. Acceptable ID cards are: Voters Card, Driver’s license, work ID or International passport.

Yes. Please ensure your representative has the tracking number and a signed copy of your ID.

Yes, this option can be chosen at the checkout step. You will be notified when your items arrive at the pickup station you chose, so you can come for pick up. Please be informed that once available at this pickup station you will have 7 days maximum to pickup your item. After 7 days the item would be sent back to the Seller and your order, cancelled.

FAQs

– How can I sign-up as a customer on TemigoJara?

  • Start by clicking “Your Account” and then sign up in the top right corner of your screen.
  • You will then be asked to provide some basic information.
  • When you have provided the required information, click submit to finish the sign-up process.
  • We will send you an email to welcome you to TemigoJara.

– I have forgotten the password to my TemigoJara account. How do I access it?

  • Click Your Account and then Login in the top right side of your screen.
  • Enter your registered email address and click Proceed.
  • Now click the Forgot your Password button to get an email on your registered account with instructions on how to set a new password.

-How can I add a new delivery address to my account?

To add an additional delivery address to your account:
  • Click Your Account in the top right corner of your screen (if you are logged in you would see your name there).
  • Now click Address Book in the left side of the screen.
  • Click on Add a New Address, enter the details of the new address and click on Save this Address.

-Can I add multiple email addresses to login to my account?

To make sure that your account is always secure, multiple email addresses cannot be added. However, you can replace your current email address with a new one anytime from “Your Account”.

-Why do I need to provide my email address to sign up?

Your email address helps us provide timely information to you about your order. It also acts as your username and helps you log in.

-How can I change the password of my account?

  • Click Your Account in the top right corner of your screen (if you are logged in you would see your name there).
  • In the contact details box, click change Password
  • Enter the required information and click “Submit”

-How can I deactivate my account?

Why not just let it be and come back to us whenever you want. However, if you still want to deactivate your account please contact our Customer Service Team on 08103096692 or  contact us here.

-Would my account be deactivated if I don’t use it for a long time?

We miss you when you don’t visit us enough but we never deactivate your account unless you requested it, or for exceptional cases of customers with very high repeated order rejection rate.

-When can I start shopping?

Special event prices become active at the time mentioned with the campaigns details. Stay tuned to temigojara.com for more details.

-Can I buy as many items as I want during special events like Black Friday?

Usually there’s no restriction on the quantity of an item you can buy but during special events like Black Friday
or Promo Week, we might put a restriction on some in-demand items so that everybody gets a chance to enjoy our amazing deals.

-Will the products I ordered be delivered within the regular timeline during special events like Black Friday or Promo Week?

TemigoJara ensures that all items ordered during special events like Black Friday and Promo Week are delivered within the delivery timeline as communicated on the product page. Those may vary from usual delivery timeline, so do check the product page delivery timeline information at the moment of the order.

-If I place an order during a special event like Black Friday or Promo Week but only get it four days later, does the discounted price still apply?

If your order was placed while the special promotional prices were active that’s all you have to pay.

-Why should I sell on TemigoJara?

TemigoJara is Nigeria’s largest e-commerce mall. With over 5 million visits every month, it gives you access to sell and deliver goods to cities and towns all over Nigeria. Click here to find out more.

-How do I register myself as a merchant on TemigoJara?

If you sell new and genuine products, you can register yourself immediately by visiting www.temigojara.com.ng/marketplace/ and filling out a brief form. Within 3 business days, someone from our team will get in touch with you to guide you through the rest of the process.

-Who can sell on TemigoJara?

If you sell new and genuine products, you can sell on TemigoJara. Click here to find out more.

-What are the charges for selling on Temigojara?

Listing products on TemigoJara is absolutely free! TemigoJara does not charge you anything for listing your products online. You only pay a small commission for what you sell. You can get to know the commission charged for your product category by contacting us on info@temigojara.com

– How do I report a listing infringement?

If you think that your Intellectual Property Right has been infringed by any of our sellers, you can send us an email to contact us here.

– If I have found a security Bug/Vulnerability/Issue what should I do?

We take security very seriously at Jumia. If you’re a tech guru & you have found an issue which has a real world impact, you can report it to contact us here with these details:

  1. Steps to reproduce the bug/issue.
  2. Your web browser/mobile browser’s name version.
  3. Screenshot/screencast (if any).